FAQ

What does Tenikle stick to?

Tenikle can suction to any smooth, non-porous, and non-textured surfaces. Surfaces such as glass, porcelain, fiberglass, smooth, gloss painted wood or drywall, and shiny metal or plastic, or other non-textured. Keep the suction cups and mounting surface free of dust or debris.

Will Tenikle stick to my phone case?

Phone cases free of stickers, seams, any any textures will work fine. If your phone case is an Otterbox, leather, fabric or has perforations or grooves, you might want to purchase our Dot Adapters to make it compatible with your phone case. Or you can use the phone clip included with each Tenikle.

What is your return policy?

We provide returns or exchanges within 30 days of purchase.

What is your Warranty?

Tenikle is virtually indestructible, but we offer a free 3-year warranty. If something happens to your Tenikle after 3 years, don't hesitate to reach out. We'd love to help.

Will I have to pay import fees on my order?

International orders (outside of the US) may be subject to import fees, duties, and taxes. These charges vary by country and are the responsibility of the recipient. We recommend contacting your local customs office for specific information.

Can I cancel my order if I don’t want to pay the import fees?

Unfortunately, cancellations or refunds due to import fees, duties, and taxes are not applicable. Please ensure you’re aware of potential charges before completing your purchase.